1.1 The reservation via the website does not constitute a separate vehicle rental contract. The vehicle rental service ("rental service") will be regulated by a separate written rental agreement between the RebelCar agency, which will provide the rental vehicle, and the client.
1.2 Via the website, payment is made online at the time of booking and not at the agency. For a reservation made through the sales manager or at the relay point, the payment is made at the signature of the contract in cash or by credit card. Special payment terms for long-term rentals are reserved.
1.3 These general terms and conditions apply from the moment of booking.
1.4 Any cancellation of the reservation more than 3 days before the pick-up of the vehicle will result in the reimbursement of the amount paid at the time of the reservation, subject to a fixed cancellation fee of CHF 50.
1.5 Any cancellation of the reservation less than 3 days before the pick-up of the vehicle will result in the reimbursement of the amount paid at the time of the reservation, subject to a fixed cancellation fee of CHF 100.
1.6 In the event that the vehicle is not picked up, no refund will be made.
1.7 Requests for cancellation of reservations and/or requests for refunds must be made by mail or e-mail, clearly mentioning all the details related to the reservation as well as the refund details, to the following address
Rue du Léman 15
1.8 No changes to the reservation are possible online, but can be negotiated directly with the lessor by telephone.
1.9 Regardless of the date of signature of the contract, the rental begins on the agreed date, by the actual delivery of the vehicle to the client. It ends on the agreed date, when the vehicle must be returned to the lessor with its keys.
2.0 Any extension must be requested verbally from the Lessor at least 24 hours before the agreed date of return.
2.1 The agreed deposit of CHF 1000.00 is to be paid in cash (Swiss francs only) or by credit card when picking up the vehicle.
2.2 Once the rental agreement has been signed by both parties and the rental and deposit amounts have been paid, the lessor will hand over the rented vehicle (key) to the client.
2.3 If the rented vehicle cannot be put into operation before the start of the rental period, the performance of this contract shall be considered impossible in the sense of Article 119 CO and the lessor shall be entitled to terminate the contract with immediate effect. The rental price paid in advance by the customer shall be refunded in full by the lessor, without any other or further compensation being claimed.
2.4 The Hirer is obliged to check the condition of the vehicle and to immediately notify the Lessor of any defects not reported at the time of the inspection. He shall be liable for any defects which he has not reported before leaving the place of handover.
2.5 The vehicle is delivered with a full tank of fuel, water and oil, windscreen washer and engine antifreeze, as well as the Swiss freeway sticker.
2.6 The client agrees that the vehicle may be geolocated and that the lessor may use or transmit these data at any time.
2.7 The renter may only drive the rented vehicle if he/she is in possession of a valid driver's license issued for this category of vehicle. He may authorize a third party who is also authorized to drive the rented vehicle category to use it. The renter is liable for any damage and violations committed by a third party whom he has or has not authorized to drive the rented vehicle. The lessor's recourse against this third party remains reserved.
2.8. The customer and the third parties undertake to respect the prohibition of using the vehicle and acknowledge that they are liable for the full amount of the damage in case of : transport of prohibited or dangerous goods; transport of passengers for payment; driving lessons; maneuvers to tow, push or move another vehicle or trailer; participation in sporting events with motor vehicles, participation in races, trials or rallies on competition or training circuits; participation in orienteering, cross-country or skill events; record attempts, precision tests, endurance competitions; participation in civil unrest or any illegal acts.
2.9 The renter is obliged to return the rented vehicle on the date and time stipulated in the contract.
2.10 Any change of address must be reported to the lessor as soon as possible, provided that the change of address occurs during the rental period. 2.11 The vehicle must be returned to the lessor in perfect working order and clean, with all tanks filled. If the vehicle is not returned in perfect working order, the client will be responsible for filling it up with a supplement of CHF 50. Liquids consumed (fuel, oil, windshield washer fluid, engine antifreeze) are at the expense of the client.
2.12 The vehicle can be returned uncleaned (interior and exterior), upon payment of the contractual amount of CHF 49, according to the choice to be expressed when signing the contract. If the option has been taken to return the vehicle cleaned and this is not the case, a fixed amount of CHF 140 will be charged to the customer.
2.13 Smoking is not allowed in the vehicle. In the event of non-compliance, a lump sum of CHF 50 will be charged.
3.0 If an advertising sticker, which is an integral part of the vehicle, becomes detached or is removed during the use of the vehicle, the Hirer is obliged to report this immediately to the Lessor so that it can be replaced.
3.1 If the Customer does not return the vehicle to the Lessor at the end of the rental period, the Lessor shall be entitled to take back the rented vehicle or have it taken back, at the Customer's expense. In such a case, the customer will be charged a fee of CHF 500.00 in addition to the extension of the contract until the vehicle is returned. A fee of CHF 300.00 will be charged for the collection of the license plates, with the reservation of any other costs or further damage.
3.2 If the customer does not comply with all the terms and conditions of the contract including these general terms and conditions, the lessor reserves the right to seize the vehicle at any time and without notice.
3.3 The customer hereby expressly authorizes the lessor or any third party designated by him to enter the premises where the vehicle is stored in order to repossess it.
3.4 The Lessor shall not be liable for any loss or damage to the items inside the vehicle so recovered. The client's personal belongings can be recovered from the lessor according to the conditions set by the latter.
3.5 Return information is provided at the time of pick-up. The client is obliged to inquire about the time of return, the conditions of return and the parking rules directly with the lessor in order to obtain the exact information.
3.6 The vehicle must be parked in such a way as not to obstruct the passage or exit of other vehicles.
3.7 The client is responsible for the vehicle until it has been checked by Rebel NV staff. This is subject to facts unknown to RebelCar at the time of return.
3.8 The client is obliged to inform the lessor immediately of any damage. In case of any damage during the rental period, the client is responsible for drawing up an accident report, either amicably or by the police, and for indicating the facts, the names and addresses of the drivers involved as well as of any witnesses.
3.9 The customer is liable to the lessor for any damage (repair costs, loss of business, repatriation costs, expert's report, immobilization, contractual deductibles, loss of bonus, storage costs, costs of seizure of the vehicle or plates, etc.) which is not covered by the comprehensive insurance or by a third party.
4.0 The customer shall inform the lessor as soon as possible of any breakdown. If necessary, the Lessor shall commission a third party to carry out the repair and, if necessary, give his consent to carry out the repairs. The customer is not allowed to leave the broken down vehicle on the spot. In case of abandonment of the vehicle, the costs of recovery and repatriation will be charged to the customer. The lessor is not liable for any damage caused to the customer (loss of time or other consequential damage) due to any defect in the rented vehicle.
4.1 If the lessor receives a fine and/or a report, a lump sum of CHF 50.00 shall be charged as an administrative fee. The identity of the client shall be provided to the authority and the client shall remain responsible for the payment of any fine and related costs charged by the authority.
4.2 The costs of opening a file in the event of a claim, dispute, reminder for non-payment, delay, are a fixed amount of CHF 250.
4.3 In addition to the liability for damage to the vehicle or to the customer, the customer is personally liable for the loss or theft of the rented vehicle.
4.4 By signing these general terms and conditions, the customer authorizes the lessor to charge any costs, compensation, damages to the credit card without prior notice or invoice.
4.5 These general terms and conditions as well as the rental agreement are governed exclusively by Swiss law. These general terms and conditions are an integral part of the contract.
4.6 All the above-mentioned amounts, as well as the rental amounts, are inclusive of VAT.